1. General Policy

All payments made to Synergem Consultancy Pvt Ltd are non-refundable, unless stated otherwise in writing.

2. Exceptions

Refunds may be considered only if:

  • Service is not delivered as promised
  • Duplicate payment made

3. Processing Time

Approved refunds will be processed within 7–14 working days.

4. No Refund Cases

No refund will be provided for:

  • Change of mind
  • Failure to attend training
  • Failure in certification exams
  • Job not secured